Manage Repair Shop
Orders & Customers.
Orders & Customers.
✦ RepairOrder by eForms.us
Starts with a repair ticket.
Runs like a full CRM.
Built for repair shops of every kind — simple enough to use on day one, powerful enough to grow with you.
✓ No credit card required
30
day free trial
30
free submissions
✓ Cancel anytime✓ No commitment✓ Setup in minutes
$29
per month
or
2 months free
$290
per year
4
Core Document Types
CRM
Built-In Customer Management
∞
Unlimited Use
0
Setup Fees
Core Documents
Everything your shop
needs to run paperless.
needs to run paperless.
Four professional document types, all connected. Create a repair order, build a quote, send an invoice — or use just the pieces you need.
Repair Orders
Capture everything at intake — customer info, device details, reported issues, condition notes, and your shop's terms. Print or save as PDF instantly.
Always RequiredQuotes
Send an itemized or free-form quote before you touch the device. Customer approves by email — one click. Invoice pre-fills from the approved quote automatically.
OptionalInvoices
Professional itemized invoices with tax, partial payments, and real-time balance tracking. Mark paid, partially paid, or void — reflected everywhere.
OptionalPickup Confirmation
Customer signs off digitally when they collect their device. No more disputes about what was agreed. Clear record, every time.
Optional4×6 Repair Labels
Print professional job labels with order number, customer name, device info, and QR code. Stick it on the device and never lose track again.
IncludedPDF Generation
Every document exports as a branded PDF with your shop name, logo, address, and custom policies.
Included
Built-In CRM
Know your customers
better than ever.
better than ever.
Most repair software tracks orders. RepairOrder tracks customers — with a full CRM built right in. No add-ons, no integrations, no extra cost.
Automatic Customer Profiles
Every customer is automatically grouped by email. See their full history — all orders, quotes, invoices, and revenue — in one place.
Revenue & Balance Tracking
Total revenue and outstanding balance shown per customer. Spot who owes you money at a glance.
Customer Tags
Label customers as VIP, Loyal, Caution, Balance Due, or Blacklist. Filter and target by tag in bulk emails.
Private Notes
Keep internal notes on any customer — preferences, warnings, special instructions. Only you can see them.
Email from the Customer Page
Send emails directly from a customer's profile with pre-built templates. Full send history logged automatically.
Search by Anything
Find any customer by name, email, phone, serial number, or VIN. Instant results across your entire history.
Dashboard
Your shop at a glance —
every morning.
every morning.
Open your dashboard and know exactly how your shop is performing. Filter by period or custom date range, spot unpaid balances, see what's come in this month.
KPI Cards + Period Filter
See total customers, revenue, outstanding balance, and order count — filtered by This Month, Last Month, This Year, All Time, or a custom date range.
35
Customers
$3,240
This Month
$1,830
Balance Due
12
Orders
6-Month Revenue Chart
Bar chart of your monthly revenue over the last six months. Spot slow seasons, track growth, see your best months at a glance.
Top 5 Balance Due
The five customers with the highest outstanding balances — ranked and clickable. Go straight to their profile and send a reminder.
Quote Status Breakdown
Visual breakdown of all repair orders by quote status — Not Sent, Sent, Approved, Declined. See your approval rate instantly.
Recent Orders Feed
Your 10 most recent repair orders with customer name, device, and date. Click through directly to the customer profile.
Bulk Email & Marketing
Reach the right customers
with one send.
with one send.
Filter your customer list, pick a template, and send personalized emails to exactly who you want — all from inside your dashboard. No Mailchimp required.
1
Filter Your Recipients
Choose from smart filters — or combine them with customer tags to zero in on exactly who should receive your message.
2
Pick a Template
Choose from pre-built templates or write your own. Use [Name] for automatic personalization — every email addresses the customer by first name.
3
Send with Confidence
Emails go out one at a time with a short delay to protect your email reputation. Live progress log shows success or failure for each send. Max 50 per batch.
Order Management & Export
Search everything.
Export anything.
Export anything.
Your entire history — repair orders, quotes, invoices — searchable in one place. Export your data in one click whenever you need it.
🔍 Universal Search
Search across all orders by customer name, email, phone, order number, serial number, or VIN.
NameEmailOrder #Serial #VINPhone
⬇ Customer CSV Export
Export your full customer list as a CSV — ready for Excel, Google Sheets, or any CRM.
NameEmailPhoneTotal RevenueBalance DueTags
⬇ Orders CSV Export
Export all repair orders with full detail for accounting, reporting, or archiving.
Order #DateCustomerItemSerial #Quote StatusInvoice Total
📑 Pagination & Tabs
25 records per page across all views. Tab between Repair Orders, Quotes, and Invoices.
All OrdersQuotesInvoices25/page
Automated SMS Notifications
Keep customers informed
at every step.
at every step.
When a customer drops off a device, they receive automatic SMS updates throughout the repair — no calls needed, no manual messages.
- Customer consents to SMS at drop-off — fully compliant with carrier regulations
- Messages sent automatically at each stage — drop-off, quote, pickup, and invoice
- Each message includes your shop name so customers always know who it's from
- Customers reply STOP to opt out at any time
- No marketing, no spam — one message per event, nothing more
How it works
1
Drop-off — Customer consents at intake. SMS sent instantly confirming receipt.
2
Quote sent — Customer gets an SMS to check email and approve.
3
Quote approved — Your shop is notified by SMS. Start the repair.
4
Pickup ready — Customer gets SMS to come collect their device.
5
Invoice sent — Customer notified by SMS to check email for the invoice.
⏳ Coming Soon — Included in Pro Plan
RO
RepairOrder.net+1 (703) 793-7868
Ready to run your shop smarter?
Start with a repair ticket. Discover a full CRM. 30 days free.
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